Privacy Policy

Last Updated: September 2025

At AtoZTaxi, operated by Rayan Enterprise (PVT) LTD (Company number: 11169584), we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

When you use our services, we may collect the following information:

  • Personal Information: Name, phone number, email address, billing details, and booking information.

  • Location Data: Pickup and drop-off addresses, live GPS location (when using our app or booking system).

  • Technical Data: IP address, browser type, device information, and cookies.

  • Payment Information: Securely processed via our payment partners (we do not store card details).

2. How We Use Your Information

We use your data to:

  • Provide and manage taxi bookings.

  • Improve our services and customer experience.

  • Process payments securely.

  • Send booking confirmations, updates, and important notifications.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your data. However, we may share information with:

  • Drivers & Partners: To complete your booking.

  • Service Providers: IT, payment processing, and hosting services.

  • Legal Authorities: If required by law or to protect our rights.

4. Cookies & Tracking

Our website uses cookies to improve functionality and user experience. You may disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

To exercise your rights, please contact us at [your company email].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Rayan Enterprise (PVT) LTD
Company Number: 11169584
Email: hello@atoztaxi.com